Coronavirus (COVID-19)

Last updated 7.00am Tuesday the 24th of March 2020

Our current position
In light of Boris Johnson's address on Monday the 23rd of March we are now forced to close temporarily. We will be contacting all customers who have cake orders for this week and the weeks thereafter to discuss the situation with you. As of the 23rd of March our shop, website, and any new orders via SM, email or phone will cease until further notice.

Thank you for your support in keeping one another safe during these unprecedented times! Rest assured Crafty Cakes will resume business as usual once we are advised that it is safe to do so.

Statement
Given the unprecedented situation regarding Coronavirus (COVID-19), we wanted to let you know what we are doing to help keep our customers and colleagues as safe as possible. 

The health and wellbeing of our customers and colleagues is extremely important to us. We are committed to following official guidance from the government, ensuring all of our policies and procedures reflect the best available information and advice.

Current shop opening hours and deliveries
From Tuesday the 24th of March and for the foreseeable future our shop will be closed in line with 'Our current position' above. We will review and update here when necessary.

Contacting Us
During these uncertain times we intend to remain contactable via email, phone (01392 210243), website contact form, Facebook DM. We are setup to check all media to work from home.

Keeping our shop clean and safe
As you will be aware the most effective way to minimise the spread of Coronavirus is regular hand washing. As a food retailer who makes all our products on our premises, hand washing is inherent in the way we do things. We pride ourselves on high standards of hygiene and cleanliness across the business, and have taken every opportunity to remind our team to follow the robust procedures that are already in place.

We have also taken further precautionary measures including more frequent cleaning and sanitising of all shop surfaces, card terminal, tills, doors and other equipment.

Keeping you informed
Events are moving very quickly, so we will continue to monitor the situation closely, reviewing developments and the latest government advice to consider how this impacts our operational processes, staffing and the decisions we take. We will update you on any additional changes as soon as we can through our website craftycakes.com and Facebook.