Contact Us

If you have a question about a product or you just need advice on the project you’re working on, our fully-trained Customer Service team are happy to chat with you. We have over 30 years’ worth of knowledge in cake decorating and sugarcraft which makes us well placed to give correct advice on all things cake.

For a free no obligation quotation or general enquiries please use our Contact Us form:

* Mandatory Information

 By phone

Call us on 01392 210243
Or message us on Facebook:

 By email

You can email us at or use the contact form
over to submit your query.

 By post

Write to: Crafty Cakes, 6 The Willows, Shillingford St George, Exeter, Devon, EX2 9QS, UK.

 Extreme emergencies

Outside of normal hours contact: 07778 128399
or 07796 855256.

Opening hours

Our opening hours are:
10.00am – 3.00pm Monday, Tuesday, Thursday and Friday
9.00am – 12.00pm Saturday
Closed on Sunday


We are closed on:
Public bank holiday Monday’s and from mid-day on Christmas Eve through to New Years day.


Find us on Google maps